Shipping Policy
Built to move. Shipped with purpose.
At Zero One Outpost, we carry two types of products:
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Zero One Outpost releases — apparel, headwear, patches, and gear fulfilled from our own inventory.
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Made-to-order products — select items produced and shipped by trusted print-on-demand partners.
Because fulfillment differs by product, shipping timelines may vary. Every product page should show the most relevant fulfillment information before checkout.
Zero One Outpost Releases
These are our in-house products: the apparel, insignia, headwear, patches, and gear that make up the current issue.
Processing Time
Orders are processed within 1–3 business days after they are placed. Processing time is the time it takes us to prepare, pack, and hand your order to the carrier; it does not include carrier transit time.
United States
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Standard shipping: Free on qualifying orders or $8.00 for non-qualifying orders
Estimated delivery: 3–7 business days after processing -
Express shipping: $15.00
Estimated delivery: 1–3 business days after processing
International
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Canada, United Kingdom, Europe, and Australia: Estimated delivery in 7–14 business days after processing
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Rest of world: Estimated delivery in 10–21 business days after processing
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International shipping rates are calculated at checkout based on destination.
Made-to-Order Products
Some Zero One Outpost products are made to order through trusted fulfillment partners. These products are produced after an order is placed, which means their delivery timeline differs from in-house releases.
Production Time
Please allow 2–7 business days for production before your item ships.
United States
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Standard shipping: 3–7 business days after production
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Estimated total delivery window: 5–14 business days from the order date
International
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Shipping times vary by destination, generally 7–21 business days after production
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Customs processing may add additional time beyond carrier estimates.
Pre-Order Items
Pre-order products are not ready to ship at the time of purchase. The estimated ship date is stated on the applicable product page.
For the Snow Washed Kafir tee, pre-orders are expected to ship in mid-October. If your cart includes both pre-order and in-stock products, items may ship separately so available gear can get moving sooner.
Tracking Your Order
When your order ships, we’ll send a confirmation email with tracking information. Use that carrier tracking number for the most current delivery updates.
Please allow a short period after receiving the confirmation email for carrier tracking to begin updating.
Multiple Items and Split Shipments
To get your order moving as efficiently as possible, items may ship separately when:
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Your order contains both Zero One Outpost in-house releases and made-to-order products.
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Products are fulfilled from different locations.
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One item is a pre-order and another item is already in stock.
You will receive tracking information for each shipment as it leaves the fulfillment location.
International Duties and Taxes
International customers are responsible for any duties, taxes, import fees, brokerage fees, or other charges imposed by their destination country.
These charges are not included in product prices or shipping rates unless explicitly shown at checkout. They are determined and collected by your local customs authority or carrier.
Delays and Delivery Issues
Shipping and production windows are estimates, not guarantees. Delays can happen because of high order volume, product availability, holidays, weather, customs, or carrier interruptions.
If your order has not arrived within the expected time window, contact us at support@zerooneoutpost.com with your order number. We’ll help you locate the shipment and determine the next step.
Need Help?
For questions about shipping, tracking, delivery estimates, or split shipments, contact: support@zerooneoutpost.com or use our store online chat.
Please include your order number when available.
